Common Sense Service
Business success happens one customer at a time, on transaction at a time. Teresa Allen takes you through a series of true-life close encounters on the front lines. Each carries a significant message on how to build lasting business relationships through common sense service.
Common Sense Service includes lessons on: * Handling Varied Personalities * Managing Customer Conflict * Going the Extra Mile * The Service Link to Sales * Responding to Customer Complaints * Projecting a Positive Attitude
….and much more! What lessons are waiting for you in your close encounters on the front lines?
….Don’t miss them!